SRD SASSA Status Check

In South Africa, the Social Relief of Distress grant, provided by the South African Social Security Agency, is a crucial lifeline for individuals going through extreme conditions. Initially started during the COVID pandemic, this grant has continued to provide crucial support to unemployed people.

If you have ever applied to this, you would be familiar with the tedious application process and waiting period. This guide will cut through all the confusion you may have about the grant status. It will also provide different ways to check your grant status with easy-to-follow steps and a few tips for faster approval.

What Is the SRD SASSA Grant in South Africa?

Social Relief of Distress (SRD) is a temporary grant provided by the South African government to people in the direst need. It is for people in terrible material conditions who can’t even feed themselves and their families.

This grant was introduced at the start of the COVID-19 pandemic to address extreme poverty during the emergency. Initially, it was only for 6 months, but it has been extended continuously for the past 5 years. The government is offering R370 grants to help unemployed individuals in South Africa.

How to Do an SRD SASSA Status Check Online?

There are different widely accessible ways to check your SRD SASSA status. The most prominent one of them is to visit the official SASSA portal and enter your application ID and phone number. This is the safest way to check your application status without involving any third party. The other efficient ways are also mentioned below.

Step-by-Step Guide to Check Your SASSA Status:

1)      Official SASSA Website

1. Firstly, go to the SASSA’s official website to check the online application status.
2. Go to the “Apply” section, then click on the Check Status.
3. Then fill in your application ID and phone Number, then click on the “Check Status”.
4. You can get one of these 3 answers: ‘Approved’, ‘Pending’, and ‘Declined’. You can also get ‘NA’ for entering the wrong phone number and application ID.

2)      SASSA Status Check on Moya App (Data-free)

Mayo is a multi-app in South Africa that can also be used to check your grant application status. You also don’t need any internet connection to use this feature.

Steps:

1. Download and install the app on your smartphone.
2. Open the app and click on the discover option.
3. Navigate and click on the option named ‘SRD350 DATA free.’
4. Enter your 13-digit application ID and Phone number.
5. After entering the details, click on the check status button and get the results.

3)      WhatsApp Number (0600 123 456)

• First, save the official WhatsApp number (0600 123 456) in your smartphone, and make sure it is correct.
• Then send a message with “SASSA” or “SATUS.” You will get replies generated through automatic chatbots.
• Navigate through the correct option, and you will be asked to provide your South African ID and phone number for verification.
• After providing the information, it will tell the application status.

5) Dialling the USSD Code on the Phone

• Dail *120*69277# on your mobile phone.
• A USSD menu will appear on your phone.
• Select the appropriate option, which would be named “SASSA” or “SRD.”
• Enter your ID and Phone number when asked, and press enter.
• After that, you will receive an SMS with the Grant status.
• Keep the number in your contact list for future use cases.

6) Bank Account Balance Inquiry

• Visit your bank after one day of your SASSA payment SMS.
• Insert your SASSA debit card into the ATM and enter the PIN.
• Select the balance enquiry option.
• If it shows R370, then your SASSA grant has been deposited.

7) SASSA SRD R350 App Download

• Download a third-party R350/R370 status check app on your smartphone from a trusted source such as the Play Store or App Store.
• Open the app and enter your 13-digit ID and phone number used in the application.
• Press check status, and it will show you the grant status in one click
• The app can also be used to check the status of other SASSA grants.

8) Your eWallet

You can also use your mobile eWallet to receive your grant amount. Open your wallet to check your balance. If you can see a deposit of R370, it means your grant has approved; otherwise, it might be rejected or still pending.

9) Call Center (860 601 011) 0800 60 10 11

• Call directly to the SASSA helpline by dialling 860 601 011 or 0800 60 10 11.
• Talk to the agent and request the SRD SASSA application status.
• Be ready to provide your ID and Phone number.
• The customer service associate will tell you the application status.
• Make sure to use the correct phone number and do not give your ID number to anyone else.

Common SRD SASSA Status Results and Their Meanings

• Approved: This status indicates your grant is successful, often with payment dates. There is nothing more to worry about when your application is approved.
• Pending: This means your application is under review, and the authority is still verifying your details. An application can generally remain in pending status for up to 3 months; more than that, you should issue an appeal.
• Declined: This indicates your application was not successful. The application can be rejected for various reasons, such as an eligibility issue or mistakes in the application process.

Why Your SRD SASSA Status Is Pending or Declined?

A “declined” status means you have not met the eligibility criteria of the R370 grant, whereas a “pending” status means that the South African Social Security Agency (SASSA) still needs more time to verify your application.

How to Fix Problems with Your SRD Grant Application?

To fix the problem with your SRD Grant application, you can update your information on the official website or lodge an appeal. You can also contact SASSA directly by their toll-free number to inform them about your issues and get expert guidance.

How Long do SRD SASSA Status Updates Usually Take?

The R370 SRD Grant status can take from a few weeks to 3 months. After the application is approved, the payments are usually made till the last week of the month.

SRD SASSA Status Check Payment Dates Explained

SRD SASSA payment checks are mostly randomized, but we have observed that most people get their Grant payment in the last 2 weeks of the month. Making it the perfect time for verifying your grant payment status.

The table below shows SASSA’s estimated payment dates for the financial year 2025-2026. However, they are subject to public holidays and other government policies.

Tips to Ensure Your SRD SASSA Grant Is Approved Faster

1. Reading the requirements carefully before applying, as a hasty application can result in rejection and waste another 3 months. Read the full article before applying.
2. The simplest thing is to use the accurate details and documents while applying for the SRD Grant.
3. Using the social link efficiently, as it is mandatory for the Grant.
4. Keep your documents up to date, as outdated documents can also be a cause of rejection.

Contact Details for SRD Grant

Use these official contact details of SASSA to contact them directly for queries and issues related to SRD or any other Grant:

• Email: [email protected]
• SASSA Helpline: 043 707 6335
• Toll-Free Number: 0800 60 10 11
• Fax: 012 400 2257
• Address: SASSA House, 501 Prodinsa Building, Cnr Steve Biko and Pretorius Street, PRETORIA

SASSA Status Check FAQ

How do I check my SRD SASSA status in South Africa?

To check your SRD SASSA status in South Africa, go to the official website, enter your 13-digit ID and phone number, receive an OTP, enter that on the website, and know your application status. Which can be ‘Approved’, Pending’, and ‘Declined’.

Why is my SRD SASSA status showing “Pending”?

The SRD SASSA application shows ‘Pending’ when your application has not verified yet, which can usually last for up to 3 months.

What does “Decline” mean on my SRD SASSA status?

Application status “Declined” means that SASSA has failed, which can happen for various reasons. You can then reapply for the grant

How long does the SRD SASSA status approval take?

SRD SASSA status approval takes a while because it involves many checks with Home Affairs and the labour department. Your application is approved after these necessary checks, which can take 60 to 90 days.

What can I do if my SRD SASSA status is incorrect?

In this case, you verify and re-enter the application ID and Phone number, or file an appeal on SASSA’s website.